Airbnb Guests Keep Asking the Same Questions? Fix It With Smarter Listings
- Marketing Jurny
- Sep 25
- 2 min read
Why Guests Keep Asking the Same Questions
Does this sound familiar? You’ve written a detailed listing, uploaded photos, and marked all the amenities — yet your inbox is full of the same guest questions:
“Does the unit have Wi-Fi?”
“Is there parking?”
“How many beds are there?”
“Can we bring pets?”
These aren’t just minor annoyances. They’re a red flag that your listing isn’t clear enough. And unclear listings mean:
More wasted time answering messages.
Guests booking the wrong fit.
Lower satisfaction and fewer 5-star reviews.
The Real Problem: Unclear Listings
When guests can’t find key details at a glance, they reach out to confirm — or worse, skip your property and book elsewhere. The most common issues are:
Missing or buried information (Wi-Fi speed, parking details, bed sizes).
Vague house rules (“No parties” without clarifying what counts as one).
Poor photo order that hides your best features.
Generic descriptions that leave guests guessing.
How to Make Your Listing Smarter
The good news? Fixing these issues doesn’t take long — it just takes clarity. Here’s where to start:
Cover the essentials → Wi-Fi, parking, kitchen, AC/heating, bed sizes.
Be specific in rules → spell out pets, smoking, quiet hours, and fees.
Use photos as proof → show the workspace, washer/dryer, parking space.
Structure descriptions → Space · Sleep Setup · Amenities · Location · Rules.
With the right details upfront, guests feel informed and confident enough to book without extra questions.
Where AI Comes In
If you manage multiple listings, rewriting and restructuring them takes hours. That’s where rbnb.ai — Jurny’s AI-powered listing optimizer — helps.
AI-Powered Content Scoring: See how clear your listing is (scored out of 100).
Real-Time Optimization Tips: Get suggestions for missing details or confusing copy.
Photo Performance Analysis: Identify photos that answer guest questions visually.
Airbnb-Specific Insights: Recommendations tailored to what Airbnb guests filter for most.
With rbnb.ai, you’ll know exactly what’s missing or unclear in your listing — and how to fix it.
Save Time and Get Better Guests
If guests keep asking the same questions, your listing isn’t doing its job. Every unclear detail = wasted time and missed bookings. Meanwhile, your competitors are already fixing theirs with AI.
👉 Run your free rbnb.ai audit today to reveal your Listing Clarity Score (0–100) and get instant recommendations to reduce inbox noise and attract better-fit guests.
